NHTSA Complaint #11318909 — 2014 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11318909
Vehicle	2014 FORD EXPLORER
Component	STEERING
Date of Incident	February 18, 2020
Date Filed	March 21, 2020
Mileage	125,034 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

ON FEBRUARY 18, 2020, AS I WAS DRIVING ON THE INTERSTATE, A WARNING APPEARED ON THE DASHBOARD THAT READ 'STEERING FAULT SERVICE NOW'. WHEN I EXITED THE INTERSTATE AND FOUND A SAFE PLACE TO PARK TWO WARNINGS APPEARED ON THE DASHBOARD THAT READ 'STEERING LOSS STOP SAFELY' AND 'SERVICE ADVANCE TRAC'. ONCE I WAS STOPPED THE STEERING COMPLETELY FAILED. SEEMS TO BE AN ONGOING ISSUE WITH THE EXPLORER EVEN AFTER THE 2011-13 RECALL.

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