NHTSA Complaint #11318791 — 2003 FORD ESCAPE SUSPENSION

Complaint Details

ODI Number	11318791
Vehicle	2003 FORD ESCAPE
Component	SUSPENSION
Date of Incident	March 5, 2020
Date Filed	March 20, 2020
Mileage	86,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

MY CAR HAD A RECALL #14S02 FOR A RUSTED SUBFRAME. FORDS FIX WAS TO PUT A $20 PIECE OF METAL THAT THEY CALL A REINFORCEMENT BRACE. THIS REINFORCED BRACE HAS FAILED AND THE ORIGINAL PROBLEM HAS REOCCURRED. THE ORIGINAL RECALL PROBLEM WAS THAT THE CAR WAS ALMOST IMPOSSIBLE TO STEER AND COULD CAUSE SERIOUS ACCIDENTS. NOW FORD IS TELLING MY THERE IS NOTHING THEY CAN DO SINCE THEY PUT THE CHEAP REINFORCEMENT BRACE! NOW I HAVE AN UNDRIVEABLE VEHICLE THAT HAS THE SAME PROBLEM AS THE ORIGINAL RECALL! I BELIEVE THEY SHOULD BE RESPONSIBLE TO FIX THE PROBLEM SINCE WHAT THEY DID TO FIX THE RECALL HAS LITERALLY FAILED AGAIN!

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