NHTSA Complaint #11318707 — 2017 RAM PROMASTER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11318707
Vehicle 2017 RAM PROMASTER
Component STEERING
Date of Incident
Date Filed
Mileage 43,450 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

UPPER BEARING PLATES RUSTED OUT AT LOW MILEAGE,MAKING VAN UNEXPECTEDLY PULL IN WHICHEVER DIRECTION IT WAS STEERED LAST AS SUSPENSION SPRINGS DID NOT RETURN TO CENTER. COST $1500.00 TO REPAIR. MECHANIC STATED THAT DEALER HAD PLENTY OF THESE PARTS ON HAND WHICH HE FOUND SUSPICIOUS AS TRUCK IS ONLY THREE YEARS OLD, INDICATING THAT THIS IS PROBABLY A COMMON PROBLEM.

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