NHTSA Complaint #11318616 — 2014 INTERNATIONAL N13 - ENGINE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11318616 |
| Vehicle | 2014 INTERNATIONAL N13 - ENGINE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
PURCHASED A 2014 INTERNATIONAL PROSTAR FROM INTERNATIONAL DEALER INITIALLY SAID 2 YEAR WARRANTY THROUGH INTERNATIONAL. WHEN DID PAPERWORK THEY CHANGED TO A 1 YEAR . WITHIN 1ST MONTH .LOW MILAGE 276,000 TOOK EXCECCIVE OIL .THEY TOOK ENGINE APART SAID INTERNATIONAL TOOK SOME COSTS. I PAID 2000 FOR REBUILT HEAD THEY PUT ON. REFUSED VALVEGASKET IT LEAKED WITHIN 50 MILES .ANOTHER LEAK WAS SIDE ENGINE REPORTED GOT TRUCK USING ANTIFREEZE AND STILL OIL .THEY CHARGED ME 300 TO REPLACE A HOSE CLAMP AND PRESSURE TEST . STAYED USING RETURNED THEY SAID NO CAN FIND EXCESSIVE POTASSIUM ETC IN OIL ANALYSIS. THEY SAID ITS EGR COOLERS CHARGING ME 10,000 FOR THE EGR REPLACEMENT. PART GUY SAYS THERES RECALL ON WHAT CAUSED ENGINE FAILURE. ASKED THEY SAY NEVER HEARD OF.SAYS DISREGARD OIL ANALYSIS. ENGINE BEEN IN SHOP AS MUCH DRIVE. THEY WONT WARRENT.KEEP SAYING THEY FIXED IT I NEED DRIVE EVEN USING FLUIDS .TRYING FIND WHERE GO FOR HELP