NHTSA Complaint #11318561 — 2016 BMW 320I

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11318561
Vehicle 2016 BMW 320I
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 37,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

TL* THE CONTACT OWNS A 2016 BMW 320I. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. THE CONTACT MANEUVERED THE STEERING WHEEL TO THE RIGHT TO AVOID COLLIDING WITH ANOTHER VEHICLE OR HITTING A PEDESTRIAN. THE VEHICLE WENT UP ON THE SIDE WALK AND THE CONTACT QUICKLY ENGAGE PARKING BRAKE TO SLOW THE VEHICLE. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO OFF LEASE ONLY LOCATED AT (5580 NW 145TH ST, MIAMI GARDENS, FL 33054), TO BE DIAGNOSED. THE ROTORS AND BRAKES WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS INFORMED THAT THE ABS BRAKES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER TOWED THE VEHICLE TO ANOTHER UNKNOWN DEALER WHERE THE VEHICLE WAS BEING REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER WAS CONTACTED BY THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. THE VIN WAS NOT AVAILABLE.

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