NHTSA Complaint #11318488 — 2014 FORD FOCUS

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT AT VEHICLE START-UP THE POWER STEERING ASSIST FAULT MESSAGE WAS DISPLAYED IN THE MESSAGE CONSOLE. THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO OPERATE. THE CONTACT RECURRED SEVERAL TIMES. THE VEHICLE WAS TURNED OFF AND BACK ON AND OPERATED AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.