NHTSA Complaint #11318274 — 2013 BMW X1

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11318274
Vehicle 2013 BMW X1
Component ENGINE
Date of Incident
Date Filed
Mileage 68,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

VEHICLE WITH 68,000 MILES BEGAN HAVING WHIRRING NOISE THAT PROGRESSED TO RATTLING WHILE DRIVING. WHIRRING FIRST HEARD WHILE ENGINE RUNNING IDLE THEN DISAPPEARED. THEN NO ISSUES WITH POWER OR NOISE FOR SEVERAL MILES, THEN NOISE RESTARTED WHILE DRIVING HIGH SPEEDS. SAFELY PULLED OVER THEN INDICATOR LIGHT SHOWED ENGINE MALFUNCTION. CAR HAD TO BE TOWED TO A SERVICE SHOP, AS IT COULD NOT BE SAFELY DRIVEN. DIAGNOSED TIMING CHAIN ON OIL PUMP WENT OUT AND NEEDS A NEW ENGINE. BECAME AWARE OF TSB SI B11 03 17 AFTER THE CAR FAILED. I NEVER RECEIVED NOTIFICATION THROUGH THE DEALER WHERE SERVICED OR WHERE CPO WARRANTY CAME FROM REGARDING THIS ISSUE WITH THE ENGINE. THE CAR HAD RECEIVED MAINTENANCE AND OIL CHANGES AT PRESCRIBED INTERVALS.

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