NHTSA Complaint #11318264 — 2018 TOYOTA CAMRY

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11318264
Vehicle	2018 TOYOTA CAMRY
Component	WHEELS
Date of Incident	February 20, 2020
Date Filed	March 16, 2020
Mileage	19,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THREE SEPARATE TIMES IN LESS THAN 20,000 MILES, THERE WAS A BUBBLE ON THE SIDE OF OUR TIRE WHICH HAD TO BE REPLACED!!!! IN 50 PLUS YEARS OF DRIVING, WE NEVER HAD A BUBBLE ON THE SIDE OF A TIRE, WHICH NEEDED EACH TIME TO BE REPLACED LEST WE HAVE A BLOWOUT. THE SERVICE MANAGER DURING ONE OF OUR REPLACEMENTS TOLD US THAT THE PROBLEM WAS CAUSED BY TOYOTA PROVIDING INADEQUATE PROTECTION FOR THE WHEELS. THIS IS A DANGEROUS SITUATION WHICH WILL LEAD TO BLOWOUTS AND DEATHS UNLESS THE NHTSA TAKES IMMEDIATE ACTION. THE SERVICE MANAGER, SPEAKING CONFIDENTIALLY. TOLD US THAT TOYOTA WILL FIGHT THIS RATHER THAN SPEND $1200. PER TIRE CASING TO DO THE RIGHT THING. YOU MUST ACT BEFORE DEATHS OCCUR FROM BLOWOUTS. ALSO, TOYOTA SHOULD REIMBURSE FOR ALL TIRE BUBBLING!!

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