NHTSA Complaint #11318042 — 2012 FORD FUSION

I STOPPED AT TURNPIKE REST STOP. WHEN I STARTED THE CAR, A "SERVICE POWER STEERING NOW" LIGHT WAS ULLIMINATED (SEE ATTACHED IMAGE) AND THE STEERING WAS NOT WORKING PROPERLY. I WAS UNABLE TO BACK THE CAR OUT OF THE PARKING SPACE DUE TO THE NEED TO MAKE A HARD TURN TO THE LEFT OR RIGHT. THE CAR WAS TOWED TO A LOCAL FORD DEALERSHIP AND THE CAR WILL BE EVALUATED ON MONDAY. I CHECKED MY CAR'S VIN ONLINE AND NO RECALLS ARE SHOWN. HOWEVER, MY ONLINE RESEARCH REVEALS THAT IS A POWER STEERING RECALL (OR SIMILAR WARRANTY ITEM) ISSUED IN 2015 (#15V340000). I SEE MANY, MANY REPORTS OF THIS SAME STEERING FAILURE ON 2012 FORD FUSION MODELS WITH OWNERS REPORTING A FAILURE OF FORD TO COVER THE PROBLEM DESPITE THIS BEING A KNOWN (AND POTENTIALLY DANGEROUS) FAILURE SINCE AT LEAST 2015. WHAT STEPS ARE BEING TAKEN TO REQUIRE FORD TO REPAIR ALL AFFECTED VEHICLES? MANY COMPLAINTS POSTED ON THIS SITE ALLEGE THE MANUFACTURE REFUSED TO REPAIR THE CONSUMER'S 2012 FUSION, DESPITE THE OBVIOUS KNOWN AND WIDESPREAD DANGEROUS ISSUE.