NHTSA Complaint #11317940 — 2019 SUBARU ASCENT

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11317940
Vehicle	2019 SUBARU ASCENT
Component	VISIBILITY/WIPER
Date of Incident	December 14, 2019
Date Filed	March 13, 2020
Mileage	16,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

ONE NIGHT WHILE DRIVING NORMALLY DOWN A SMOOTH ROAD TO OUR HOUSE, MY FIANC NOTICED A SIGNIFICANTLY LARGE CRACK IN THE BOTTOM OF MY WINDSHIELD ON THE PASSENGER SIDE. I HADN'T BEEN HIT BY ANYTHING, NOR WAS I ANYWHERE NEAR FLYING OBJECTS THAT COULD HAVE CAUSED SAID CRACK. WITHIN THE NEXT TWO DAYS OR SO THE CRACK TRIPLED IN SIZE WITH NO REASON. AT THIS POINT IT WAS ACROSS 1/4 OR SO OF THE BOTTOM OF MY WINDSHIELD. I IMMEDIATELY CALLED SUBARU OF GEORGETOWN TO SCHEDULE A REPLACEMENT. I HAD TO PAY OUT OF POCKET BECAUSE MY INSURANCE SCREWED ME OVER. THAT WAS $1000 I WASN'T PLANNING TO SPEND WHILE ALSO PLANNING MY WEDDING.

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