NHTSA Complaint #11317920 — 2017 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11317920
Vehicle	2017 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	February 22, 2018
Date Filed	March 13, 2020
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

ON FEB, 22, 2018 WHILE DRIVING SOUTH ON I35 FROM NORMAN TO PURCELL, OKLAHOMA THE FRONT WINDSHIELD OF OUR 2017 SUBARU OUTBACK SHATTERED COMPLETELY. THE GLASS REMAINED IN THE FRAME OF THE CAR BUT WAS FRACTURED INTO INNUMERABLE PIECES. THE TRAFFIC AHEAD OF US WAS GREATER THAN 100 YARDS AND I WITNESSED NO DEBRIS AIRBORNE BEFORE THE GLASS FAILED. WHEN WE ARRIVED AT OUR DESTINATION SEVERAL PEOPLE INSPECTED THE WINDSHIELD YET NONE OF US COULD DETERMINE A POINT OF IMPACT,EITHER BY THE DIRECTION OF THE FRACTURES OR BY AN INDENT IN THE GLASS.

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