NHTSA Complaint #11317832 — 2013 GMC YUKON

UNKNOWN OR OTHER issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11317832
Vehicle	2013 GMC YUKON
Component	UNKNOWN OR OTHER
Date of Incident	March 9, 2020
Date Filed	March 13, 2020
Mileage	51,249 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY YUKON DENALI WAS BACKED INTO WHILE PARKED AT MY WORK PARKING LOT AND WHEN I GOT INTO THE VEHICLE TO DRIVE TO THE REPAIR SHOP I NOTICED THAT THE DASHBOARD WAS CRACKED IN THE UPPER LEFT SIDE OF THE PASSENGER AIRBAG. I INFORMED THE INSURANCE ADJUSTER ABOUT THE CRACK AND THEY INFORMED ME THAT THEY COULD DO NOTHING ABOUT IT. HE INSTRUCTED THAT I TAKE THE VEHICLE TO GMC AND HAVE THEM FILE A CLAIM. I THEN WENT TO THE DEALERSHIP AND THEY INFORMED ME THAT GM WOULD PROBABLY DENY MY CLAIM, WHICH THEY DID. SO NOW IM STUCK WITH A CRACKED DASHBOARD IN MY OTHERWISE PERFECT VEHICLE. I DO NOT KNOW WHAT TO DO NOW.

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