NHTSA Complaint #11317681 — 2012 FIAT 500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11317681
Vehicle	2012 FIAT 500
Component	ENGINE
Date of Incident	March 12, 2020
Date Filed	March 12, 2020
Mileage	149,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

WE'VE REPLACED THE SHIFTER CABLE ON THE FIAT TWICE ON OUR OWN. RECENTLY, FIAT REPLACED IT UNDER RECALL NO. 19V817000. FIAT'S REPLACEMENT CABLE/BUSHING LASTED THREE SHIFTS. SHIFTED INTO DRIVE TO LEAVE THE DEALERSHIP. SHIFTED INTO PARK AT HOME. SHIFTED INTO DRIVE ON NEXT USE AND THE CABLE WAS DETACHED. FIAT'S SOLUTION IS NOT AN IMPROVEMENT. COMPARING THE REPLACEMENT BUSHING WITH THE OLD BUSHING, THERE ISN'T ANY DIFFERENCE THAT WILL PREVENT THIS ISSUE. THIS IS A DANGEROUS ISSUE. THE FIRST TIME IT OCCURRED WE WERE STUCK IN THE MIDDLE OF THE STREET FROM REVERSING OUT OF A PARKING SPORT AND THE CABLE BUSHING FAILING WHEN WE WENT TO PUT IT IN DRIVE. THE REPAID UNDER 19V817000 IS NOT A CORRECTIVE REPAIR.

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