NHTSA Complaint #11317675 — 2013 CADILLAC SRX SERVICE BRAKES

Complaint Details

ODI Number	11317675
Vehicle	2013 CADILLAC SRX
Component	SERVICE BRAKES
Date of Incident	March 5, 2020
Date Filed	March 12, 2020
Mileage	71,242 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

BRAKES GIVE OUT WHEN PRESSED A HARD WHILE IN MOTION TO COME TO A STOP. WHILE STOPPED BRAKE PEDAL WILL GO ALL THE WAY TO THE FLOOR AND BRAKES DO NOT ENGAGE.HAVE TO PUMP BRAKE PEDAL CONTINUOUSLY WHILE STOPPED TO REGAIN PRESSURE OR WHILE IN MOTION BRAKES DO NOT ENGAGE. OCCURS ON STREET, HIGHWAY. WILL OCCUR WHILE BRAKING AFTER HITTING A POTHOLE AS WELL.

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