NHTSA Complaint #11317606 — 2019 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11317606
Vehicle 2019 SUBARU OUTBACK
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 22,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

JUST PUT IN A COMPLAINT ON 3/6/20 FOR A WINDSHIELD PROBLEM ON OUR 2019 SUBARU OUTBACK. WHILE DRIVING TODAY, FOUR CHIPS APPEARED ON WINDSHIELD AFTER DRIVING PAST WORK BEING DONE ON THE ROAD. DIDN'T EVEN HEAR OR SEE ANYTHING TOUCH THE WINDSHIELD. GOING BACK TO SAFELITE WHERE A NEW WINDSHIELD WAS INSTALLED LAST MONTH. THIS IS NOT A SAFELITE ISSUE, BUT A DEFECT IN SUBARU GLASS FOR THE OUTBACK. I'VE BEEN DRIVING FOR 38 YEARS AND ONLY DROVE GM CARS BEFORE THIS AND ONLY HAD 1 WINDSHIELD REPLACED AFTER AN ACCIDENT NEVER BECAUSE OF A PEBBLE HITTING IT THERE ARE ARTICLES ABOUT THE DEFECTIVE GLASS ONLINE AND LAWSUITS, BUT SUBARU DOESN'T WANT TO TAKE RESPONSIBILITY FOR THIS. MAYBE IT'S TIME FOR ANOTHER LAWSUIT OR GET RID OF THE CAR NOW. CAN'T AFFORD A NEW WINDSHIELD EVERY MONTH.

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