NHTSA Complaint #11317523 β€” 2013 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11317523
Vehicle 2013 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage 110,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

VEHICLE GOES INTO LIMP MODE DUE TO OVERHEATING FROM THE FAILURE OF THE COOLANT SYSTEM. IT HAS HAPPENED ON THE HIGHWAY GOING 70MPH DOWN TO 15MPH IN A MATTER OF A FEW SECONDS WITH NO WARNING. I HAVE HAD THIS PROBLEM WORKED ON 5 SEPARATE TIMES, TWICE AT THE DEALERS EXPENSE AND THREE TIMES AT MY OWN EXPENSE. THE CODE GIVEN FROM THE OBM IS P26B7, THAT POINTS TO A COOLANT SOLENOID C PROBLEM. I HAVE REPLACED THE PCM, RESET THE NEW PCM, COOLANT RESERVOIR, AND HEATER HOSE TWICE. I SMELL BURNING COOLANT WHEN EITHER THE AIR CONDITIONING OR HEATER IS ON ONCE THE ENGINE WARMS UP. THIS COOLANT ISSUE HAPPENS ABOUT ONCE EVERY 3-4 MONTHS. I HAVE ATTACHED ONE SERVICE RECORD FROM NOV 2019. THE NEWEST SERVICE RECORD IS FOR FEB 2020.

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