NHTSA Complaint #11317325 — 2016 CHEVROLET MALIBU

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11317325
Vehicle	2016 CHEVROLET MALIBU
Component	ENGINE
Date of Incident	March 8, 2020
Date Filed	March 10, 2020
Mileage	88,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE KEY CEASED IN THE IGNITION. THE VEHICLE WAS TOWED TO THE RESIDENCE AND THEN TO KINGDOM CHEVROLET LOCATED AT (6603 S. WESTERN AVE, CHICAGO, IL 60636 (773) 432-3000) WHERE A DIAGNOSTIC TEST WAS PERFORMED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED TO HAVE THE VEHICLE DIAGNOSED BY ANOTHER DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

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