NHTSA Complaint #11317024 — 2017 CHRYSLER PACIFICA

THE BRAKES HAVE FAILED FIVE TIMES SINCE I HAVE OWNED THE VEHICLE TWICE WHILE I WAS DRIVING AND I SUSPECTED THE FORWARD CRASH CONTROL DID NOT WORK AS WELL OR IT WOULD HAVE STOPPED ME I TOOK IT TO TWO DEALERSHIPS AND NEITHER CAN TEST IT. PLUS THEY SAID THERE WAS NO CODES WHY WOULD THERE BE? THE ONE TOOK IT ON A TEST DRIVE AND SAID YEP IT DOESN'T WORK HE FOLLOWED A CAR ON THE FREEWAY. AND IT DIDN'T GO OFF. LAST WEEK IT WENT OFF??? SO I TOOK IT BACK TO A DEALER. HE SAID WELL YOU DON'T THINK IT SHOULD SAVE YOU DO YOU. I SAID YES IF I DON'T HIT THE BRAKE IN TIME. ISN'T THAT WHAT IT IS FOR. I KNOW YOU SHOULDN'T RELY ON THEM BUT IT SHOULD WORK I THINK? THEY HAVE NO TEST FOR THIS FEATURE. I THINK THAT THEY COULD FOLLOW A VEHICLE WITH A FOAM BOARD HANGING BACK LIKE AS CONSUMER REPORTS TEST IT.TWO TIMES THE VAN DIDN'T START AND TWICE IT DIDN'T STOP FOR THE CARS IN FRONT OF ME LUCKILY I WAS ABLE TO RIDE UP ALONG SIDE THEM UNTIL IT FINALLY STOPPED IT ALSO HAPPENED LAST YEAR AND I REPORTED IT TO YOU THEN.*DT*JB