NHTSA Complaint #11316964 — 1999 BMW 323I AIR BAGS

Complaint Details

ODI Number	11316964
Vehicle	1999 BMW 323I
Component	AIR BAGS
Date of Incident	December 23, 2019
Date Filed	March 9, 2020
Mileage	178,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

TL* THE CONTACT OWNS A 1999 BMW 323I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V852000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO UNION PARK BMW DEALER, 1900 PENNSYLVANIA AVE, WILMINGTON, DE 19806, WHERE IT WAS REJECTED TO BE SERVICED DUE TO THE PART NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT PART WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 178,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

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