NHTSA Complaint #11316860 — 2016 CHEVROLET SUBURBAN

OUR VEHICLE WHICH IS USED TO MOVE MYSELF, MY WIFE AND OUR FOUR CHILDREN, HAS BEEN EXPERIENCING LUNGING, VIBRATIONS, NOISE, LIKE HITTING THE RUMBLE STRIPS IN THE ROAD. GM DEALER SAID IT WAS NORMAL. TACHOMETER WAS FLUCTUATING 250RPMS, CONSTANTLY. I WAS CONCERNED WHEN THE DEALER FOUND NOTHING. I TOOK THE VEHICLE TO A TRANSMISSION SPECIALIST REPAIR SHOP, THE TRANSMISSION SHOP SAID THEY HAVE REPAIRED OVER 80 GM VEHICLES, THEY ALL HAVE A BAD TORQUE CONVERTER WHICH COMES APART AND THE METAL DESTROYS THE TRANSMISSION WHEN IT CIRCULATED THROUGH THE TRANSMISSION. GM IS TELLING PEOPLE IT'S NORMAL, PUTTING PEOPLE'S LIVES IN JEOPARDY FOR A DEFECTIVE PART. AFTER TALKING TO OTHER PEOPLE WITH GMS, THIS IS COMMON. I'M PAYING OUT OF POCKET TO HAVE OUR VEHICLE REPAIRED. THIS IS THE 4 GM WE HAVE PURCHASED. WE WON'T BE BUYING ANYMORE TILL THIS ISSUE IS RESOLVED ON AN $80,000 VEHICLE.