NHTSA Complaint #11316645 — 2019 AUDI Q8

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11316645
Vehicle	2019 AUDI Q8
Component	POWER TRAIN
Date of Incident	January 3, 2020
Date Filed	March 6, 2020
Mileage	100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHEN START/STOP SYSTEM IS ENABLED, THE ENGINE WILL SHUT OFF WHEN COASTING TO A STOP. IF YOU TRY TO ACCELERATE IT TAKES 2-3 SECONDS FOR THE CAR TO ACCELERATE. THIS IS EXTREMELY DANGEROUS ON LEFT HAND YIELD TURNS WHERE THERE IS ONCOMING TRAFFIC. THIS PROBLEM CAN BE SOLVED BY TURNING OFF THE START/STOP SYSTEMS OR PUTTING THE TRANSMISSION INTO SPORT MODE WHICH WILL AUTOMATICALLY TURN OFF THE START/STOP SYSTEM. IN ADDITION, THE CAR DOES NOT REMEMBER YOUR SETTING WHEN THE CAR IS TURNED OFF. SO EVERYTIME YOU START THE VEHICLE YOU HAVE TO REMEMBER TO TURN OFF THE START/STOP SYSTEMS. AUDI DEALER ASKNOWLDEGED THE ISSUE AND PERFORMED UPDATE, BUT THE ISSUE STILL PERSISTS.

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