NHTSA Complaint #11316504 — 2019 SUBARU OUTBACK

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11316504
Vehicle	2019 SUBARU OUTBACK
Component	STRUCTURE:BODY
Date of Incident	February 25, 2020
Date Filed	March 6, 2020
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE FRONT WINDSHIELD STARTED TO CRACK. THE CRACK STARTED AT THE BOTTOM SECTION OF THE WINDSHIELD UNDER THE WINDSHIELD WIPER AND EXTENDED APPROXIMATELY 30 INCHES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT GLASS REPAIR SHOP AND WAS REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER REEDMAN TOLL SUBARU LOCATED AT (1700 EAST LINCOLN HWY, LANGHORNE PA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

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