NHTSA Complaint #11316425 — 2018 CHEVROLET SONIC

TODAY I'M WRITING IN BEHALF OF CARITE OF OAKLAND PARK I HAD A EMAIL CHAT WITH BRIAN MCCOY THE BRANCH OWNER OF THE COMPANY, I WAS TOLD BY HIM THAT THE CAR WAS PUT IN AS REPO STATUS, DUE TO ME GIVING THE CAR BACK. I FEEL MY LIFE WAS PUT IN DANGER NUMEROUS OF TIMES AND DUE TO THE NEGLIGENCE OF THE COMPANY I WAS NOT GIVEN A RELIABLE VEHICLE NOR WAS I TREATED AS A VALUED CUSTOMER... GOOD DAY, I'VE MADE ALL ATTEMPTS REGARDING THIS SITUATION WITH CARITE I'M THE TIME ALLOWED.. I'M REQUESTING A FULL REFUND OF MY MONEY I'VE MADE IT CLEAR AND I DON'T WANT NOTHING ELSE FROM THESE PEOPLE AT THIS COMPANY. I'VE TOLD THE OWNER NOT TO HAVE THE CAR DELIVERED ON TODAY 2/8/20 HE STILL INSIST THE DRIVER GREG TO DO SO, I'VE REJECTED TO RECEIVE THE VEHICLE INSTEAD OF HONORING MY REQUEST I'M GETTING PHONE CALLS FROM OTHER PARTIES AT CARITE I GUESS TO RECONSIDER! NO, I WANT MY MONEY MY LIFE WILL NOT BE IN DANGER DUE TO THEY'RE NEGLIGENCE.. THANK YOU,THE ITEMS SUBMITTED ARE RECEIPTS OF PAYMENTS ALSO, THE DAY OF 1/20/20 I DROVE TO FORT LAUDERDALE ON THE ACCEPT ION OF GETTING THE AC REPAIRED AND THE WINDSHIELD. NOTHING TOOK PLACE FOR BEING THERE FOR 6 HOURS ONLY TO HEAD BACK HOME EXHAUSTED�� AND TO FINALLY GET 50 MILES HOME THE CAR STARTED TO BLOW WHITE EXHAUST FROM THE VENTS, I IMMEDIATELY CALLED CARITE AND SPOKE WITH KIM, WHO'S IN RESPONSIBLE FOR REPAIR AND MAINTENANCE. I TOLD HER WHAT WAS GOING ON AND THAT I'VE HAD ENOUGH. I GET HOME, WAKE UP THE NEXT DAY TO GO TO A DR APPOINTMENT ONLY FOR THE CAR TO NOT STAR! I LIFT THE HOOD SO MY NEIGHBOR COULD GIVE ME A JUMP AND THIS IS WHAT I FIND UNDER THE HOOD.. ( THE PLIERS NEXT TO THE BATTERY THAT WAS LEFT THERE AND I DROVE HOME WITH IT ON THE CAR THAT'S ALONE IT'S ENOUGH PUTS MY LIFE IN DANGER...