NHTSA Complaint #11316205 — 2014 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11316205
Vehicle	2014 RAM 1500
Component	STEERING
Date of Incident	October 1, 2018
Date Filed	March 5, 2020
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

SINCE DAY ONE OF BUYING THIS VEHICLE IT HAS ALWAYS BEEN IN THE SHOP FOR AIR SUSPENSION PROBLEMS SOMETIMES FOR A FEW WEEKS AT A TIME. SEEMS LIKE NO ONE KNOWS HOW TO DIAG THE SYSTEM BECAUSE IT WAS ALWAYS DARTS THROWN AND NO PROBLEMS EVER FIXED, THEY HAVE REPLACED AIRBAGS, COMPRESSOR, CHARGED THE SYSTEM, REPROGRAMMED/CALIBRATED THE SYSTEM AND WHO KNOWS HOW MANY FUSES! IVE GOTTEN AIR SUSPENSION CODES LEFT AND RIGHT WITH COMPRESSOR TEMP CODES... THE MAIN CONCERN IS THE WAY THIS VEHICLE DRIVES WHEN IT FALLS ON BUMP STOPS AND CHANGES THE CAMBER OF THE TIRES ( HAS RUINED A BRAND NEW SET OF TIRES DUE TO INSIDE TIRE WEAR ON BOTH FRONT ) TIRES ARE SCREECHING WHILE DRIVING DOWN THE ROAD, BOUNCES WHILE TURNING AND HITTING SMALL BUMPS... WELL THAT JUST MAKES YOU FEEL LIKE YOU GOT IN A CRASH WHEN IT THROWS YOU AROUND OUT OF SEAT! THATS EVEN AT LOWER SPEEDS AROUND 40-45 MPH! I ABSOLUTELY FEAR FOR MY LIFE DRIVING THIS VEHICLE AND AT FREEWAY SPEEDS ITS JUST PLAYING WITH THE DEVIL. ITS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED BY THIS HORRIBLE AIR SUSPENSION SYSTEM! THE PROBLEM IS NO ONE SEEMS TO CARE... WELL UNLESS IT WAS THEIR FAMILY MEMBER.THE SYSTEM WAS DESIGNED TO FAIL WHEN THEY PUT A COMPRESSOR BEHIND THE RIGHT REAR WHEEL THAT FLINGS WATER, SNOW, SALT AND EVERYTHING ELSE ON THE ROAD RIGHT AT IT AND PUT SOME THIN COVER OVER IT AND SAY IT " PROTECTS " IT! I SURE HOPE THEY DO SOMETHING BEFORE SOMEONE IS KILLED, BECAUSE ITS NOT FAIR TO ME OR ANY OTHER PERSON TO HAVE TO DRIVE THIS VEHICLE AND KNOW EVERYDAY WHEN GOING TO WORK THAT IT COULD BE MY LAST OR SOMEONES ELSE'S LAST! IVE GIVEN DEALERS SHOT AFTER SHOT YEAR AFTER YEAR, BUT SOMETHING NEEDS TO BE DONE ABOUT THIS ASAP

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