NHTSA Complaint #11316156 — 2013 CADILLAC SRX SERVICE BRAKES

Complaint Details

ODI Number	11316156
Vehicle	2013 CADILLAC SRX
Component	SERVICE BRAKES
Date of Incident	March 2, 2020
Date Filed	March 4, 2020
Mileage	89,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHILE DRIVING , IF I SLIDE ON ICE , MUD OR GRAVEL WHILE DRIVING , THE BRAKE PEDAL PULSES THEN GOES ALMOST TO THE FLOOR THEN IT COMES BACK UP TO NORMAL PEDAL POSITION AND IF YOU PRESS IT TO SLOW DOWN THE PEDAL IS SPONGY AND GOES ALMOST TO THE FLOOR WITH VERY LITTLE STOPPING POWER. AFTER CAR SITS PARKED IT SEEMS TO REPAIR ITSELF. REPAIRING ITSELF MIGHT TAKE A COUPLE HOURS OR ONE TO TWO DAYS. I AM UNABLE TO DRIVE THIS CAR WHEN BRAKES FAIL. I JUST KEEP CHECKING FOR WHEN MY BRAKES COME BACK, THEN I DRIVE. THIS HAS NOW HAPPENED 4 TIMES IN 2 YRS. THE CADILLAC TECHNITIONS ARE UNABLE TO FIND PROBLEM. NO CODES SHOWING IN DIAGNOSTIC TESTING. PLEASE HELP ME FIGURE OUT WHAT'S WRONG. THIS CAR IS A BIG SAFETY HAZARD. IT NEEDS SOLVED AND FIXED. THANK YOU

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