NHTSA Complaint #11316103 — 2014 MERCEDES-BENZ CLA250

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLA250. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND WAS DRIVEN TO THE RESIDENCE. THE CONTACT STATED THE VEHICLE WAS LATER TAKEN TO MERCEDES-BENZ OF ENCINO DEALER, (16721 VENTURA BLVD, ENCINO, CA 91436) WHERE IT WAS DIAGNOSED, AND THE CONDUCTOR COIL WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER HOWEVER, TECHNICIAN COULD NOT FIND A FAILURE. THE CONTACT WAS INFORMED BY THE TECHNICIAN TO DRIVE THE VEHICLE WITH THE ECHO OFF. THE VEHICLE WAS DRIVEN WITH THE ECHO ON AND THE FAILURE RECURRED. THE CONTACT CALL THE SAME DEALER AND SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS APPROXIMATELY 60,000.