NHTSA Complaint #11316091 — 2019 FORD FUSION

TL* THE CONTACT OWNS A 2019 FORD FUSION. THE CONTACT STATED THAT HER DAUGHTER WAS DRIVING AT 45 MPH, THE VEHICLE BEGAN TO PULL TO THE LEFT AS AN ABNORMAL NOISE BEGAN EMITTING FROM THE VEHICLE. THE VEHICLE THEN INDEPENDENTLY TURNED TO LEFT AND HIT THE BARRIER WALL ON A BRIDGE WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. HER DAUGHTER SUSTAINED NO MAJOR INJURIES, ONLY MINOR SORENESS. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED TWICE TO TWO DIFFERENT INDEPENDENT MECHANICS. THE VEHICLE HAD YET TO BE REPAIRED. THE CONTACT SPOKE WITH A DEALER (JENKINS & WYNNE FORD, HONDA, & LINCOLN 2655 TRENTON RD, CLARKSVILLE, TN 37040) WHO INFORMED HER THAT THERE WERE NO ACTIVE RECALLS ON THE VEHICLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND WAS REFERRED TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.