NHTSA Complaint #11316063 — 2015 CHRYSLER 200

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE RODE OVER A BUMP IN THE ROADWAY AND THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. WHILE THE VEHICLE WAS IN FOR A ROUTINE SERVICE BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE REAR LOWER CONTROL ARMS WERE DEFECTIVE. THERE WAS NO WARNING LIGHTS ILLUMINATED. ON SEVERAL OCCASIONS THE VEHICLE WAS TAKEN TO THE BENCHMARK CHRYSLER JEEP DODGE LOCATED AT (1837 GRANTS MILL RD, BIRMINGHAM, AL 35210 (205) 957-1313) WHERE IT WAS DIAGNOSED AND CONFIRMED THAT THE REAR LOWER CONTROL ARMS AND BUSHINGS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THERE WAS AN EXTENDED WARRANTY ON THE LOWER CONTROL ARMS. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.