NHTSA Complaint #11316013 — 2013 CHRYSLER 300

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED WHILE DRIVING ON CRUISE CONTROL AT 70 MPH, THE VEHICLE SHIFTED INTO LIMP MODE. THE VEHICLE WAS SHIFTED FROM AUTOMATIC TO MANUAL MODE HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED TO 80 MPH WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO NEW CARLISLE CHRYSLER JEEP DODGE RAM - TOBEY AUTO GROUP LOCATED AT (580 N MAIN ST, NEW CARLISLE, OH 45344) TO BE DIAGNOSED. THE DIAGNOSIS WAS THAT THE TORQUE CONVERTER WAS DIRTY AND THAT A FAULT CODE WAS NOT RETRIEVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.