NHTSA Complaint #11315942 — 2020 HYUNDAI TUCSON UNKNOWN OR OTHER

Complaint Details

ODI Number	11315942
Vehicle	2020 HYUNDAI TUCSON
Component	UNKNOWN OR OTHER
Date of Incident	February 29, 2020
Date Filed	March 3, 2020
Mileage	350 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

THE BACKUP CAMERA IS BLURRY AND FUZZY DURING THE DAY AND EVEN WORSE AT NIGHT. ALMOST USELESS AT NIGHT TIME. THE CAMERA SYSTEM IS SUPPOSED TO BE A SAFETY FEATURE BUT IT IS NOT VERY GOOD WHEN YOU CAN'T MAKE OUT OBJECTS AND THERE ISN'T A WARNING NOISE WHEN YOU ARE ABOUT TO BACK UP INTO SOMETHING. I HAVE TAKEN TO SERVICE DEPT AT DEALERSHIP 3 TIMES NOW AND THEY HAVE INSTALLED A NEW CAMERA AND IT IS STILL THE SAME AS THE FIRST ONE. I THINK HYUNDAI NEEDS TO GET A MUCH BETTER QUALITY CAMERA SYSTEM FOR THE 2020 HYUNDAI TUCSON ULTIMATES. I WAS AT WALMART 3 NIGHTS AGO BACKING OUT OF A PARKING SPACE AND DID NOT SEE THE LADY WALKING BEHIND MY CAR B/C THE CAMERA SYSTEM IS HORRIBLE AT NIGHT TIME.

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