NHTSA Complaint #11315901 — 2019 ITASCA SUNSTAR

TL* THE CONTACT OWNS 2019 ITASCA SUNSTAR. THE CONTACT STATED HER HUSBAND WAS DRIVING 70 MPH WHEN THE VEHICLE STARTED TO SWING FROM SIDE TO SIDE. THE CONTACT HUSBAND WAS ABLE TO HOLD THE STEERING WHEEL BACK TO NORMAL AFTER PASSING LARGE DIESEL TRUCK. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER LA MESA RV CENTER ALBUQUERQUE LOCATED AT 401 CORDERO MESA DR, ALBUQUERQUE, NM 87120, IT WAS INFORMED THAT THEY WERE AWARE OF THE FAILURE BUT WAS NOT COVERED UNDER WARRANTY. SAFETY-TLUS, MOUNT RACKED WHERE IT CAME TO A TOTAL OF $1,162.48 FOR THE REPAIRS. THE RV WAS REPAIRED BUT FAILED TO REMEDY THE FAILURE. THE RV WAS THEN DRIVEN TO STATKUS ENGINES (1917 7TH ST NW, ALBUQUERQUE, NM 87102) WHERE THE VEHICLE WAS REALIGNED AND SAFETY-TLUS WAS REMOUNTED HOWEVER THE FAILURE PERSISTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 300,700.