NHTSA Complaint #11315892 — 2020 GMC ACADIA SERVICE BRAKES

Complaint Details

ODI Number	11315892
Vehicle	2020 GMC ACADIA
Component	SERVICE BRAKES
Date of Incident	March 1, 2020
Date Filed	March 3, 2020
Mileage	6,276 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL* THE CONTACT OWNS A 2020 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, WITHOUT WARNING THE PARKING BRAKE ENGAGED INDEPENDENTLY. THE CONTACT MANUALLY RELEASED THE PARKING BRAKE AND THE VEHICLE OPERATED AS INTENDED. DEALER RUSTY WALLACE KIA LOCATED AT (300 KING AVE, MORRISTOWN, TN 37814, (800) 458-0302) WAS CONTACTED AND INFORMED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,276.

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