NHTSA Complaint #11315806 — 2012 JEEP COMPASS FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11315806
Vehicle	2012 JEEP COMPASS
Component	FUEL/PROPULSION SYSTEM
Date of Incident	March 2, 2020
Date Filed	March 3, 2020
Mileage	82,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

WHEN PUTTING FUEL IN THE GAS TANK, THE PUMP WILL KICK OFF AND FUEL WILL SPLASH OUT ON YOU. YOU HAVE TO HOLD THE NOZZLE AND JUST LET THE FUEL TRICKLE IN. IT DOES NOT MATTER THE ANGLE OF NOZZLE OR HOW FAR IN OR OUT IT IS. IT WILL CUI OFF AT ANY TIME USUALLY AT A HALF A GALLON. YOU THEN HAVE TO HOLD IT AND TRICKLE THE GAS IN WHICH DEPENDING ON HOW MUCH FUEL YOU NEED IT CAN TAKE 45 PLUS MINUTES. THE BACK SPLASH WILL GET ON YOUR HAND AND CLOTHES .I HAVE TO WEAR A RUBBER GLOVE,AND HAVE HAD TO TAKE MY SHOES OFF AND PUT IN PLASTIC BAG,AS WELL AS GO CHANGE CLOTHES.THIS IS NOT SAFE NOR IS IT NORMAL AS A LOT OF JEEP OWNERS ARE HAVING SAME PROBLEM.

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