NHTSA Complaint #11315769 — 2019 MAZDA CX-3 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11315769
Vehicle	2019 MAZDA CX-3
Component	ELECTRICAL SYSTEM
Date of Incident	March 2, 2020
Date Filed	March 3, 2020
Mileage	5,098 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I PURCHASED MY 2019 CX 3 NOVEMBER 2018. APRIL 17 2019 WITH 1840 MILES I NEEDED A NEW BATTERY. I WAS TOLD I DIDN'T DRIVE THE CARE ENOUGH! I DRIVE MY CAR EVERY DAY BUT IT IS LOCAL DRIVING. FEBRUARY 25 2020 MY CAR WAS SERVICED AT 5000 MILES INCLUDING OIL CHANGE AND ENGINE CHECK. PAPERWORK SHOWED BATTERY AT 100%. MARCH 2 2020 ANOTHER NEW BATTERY WAS INSTALLED. I WAS TOLD IT WAS BECAUSE OF THE "COLD" (70 DEGREES) WEATHER! I DO NOT LEAVE A/C OR RADIO RUNNING WHEN I EXIT THE CAR. I WOULD LIKE TO KNOW IF THERE IS AN ELECTRICAL PROBLEM WITH MY CAR OR SOME OTHER UNDERLYING PROBLEM. WILL I HAVE TO REPLACE THE BATTERY ANNUALLY??? BOTH INSTANCES OCCURRED WHEN I TURNED THE CAR ON AND ALL LIGHTS FLASHED, CAR DID NOT WANT TO GO. TURNED IT OFF, RESTARTED, CHECK ENGINE LIGHT CAME ON. THANK YOU

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