NHTSA Complaint #11315739 — 2014 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11315739
Vehicle 2014 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage 126,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

JANUARY 10, 2020 HAD THE RECALLS ON MY CAR CHECKED. NOTHING WAS WRONG. WHILE DRIVING HOME FEBRUARY 28, 2020, MY CAR STARTED TO MAKE A HORRIBLE KNOCKING NOISE. I WAS ONLY ABOUT 2 MILES FROM HOME. PULLED IN AND TURNED CAR OFF. CONTACT KIA WAS TOLD TO BRING CAR IN THE NEXT MORNING THAT THERE WAS A LIFETIME WARRANTY ON THE MOTOR. START THE CAR AND DRIVE 2 MILES, THE CHECK ENGINE LIKE STARTED BLINKING, OIL PRESSURE LIGHT CAME ON, CAR DIED AND NEVER HAS STARTED BACK. ASKED THE KIA DEALER IF THEY WERE ABLE TO PROVIDE ME WITH A LOANER CAR AND WAS TOLD NO. FIRST I WAS OUT A $300 TOWING BILL BECAUSE THEY NEVER EVER CHECKED OUT THE ENGINE RECALL, AND NOW I AM OUT ANOTHER $300 ON A RENTAL.

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