NHTSA Complaint #11315739 — 2014 KIA SORENTO
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11315739 |
| Vehicle | 2014 KIA SORENTO |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 126,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KY |
Consumer Description
JANUARY 10, 2020 HAD THE RECALLS ON MY CAR CHECKED. NOTHING WAS WRONG. WHILE DRIVING HOME FEBRUARY 28, 2020, MY CAR STARTED TO MAKE A HORRIBLE KNOCKING NOISE. I WAS ONLY ABOUT 2 MILES FROM HOME. PULLED IN AND TURNED CAR OFF. CONTACT KIA WAS TOLD TO BRING CAR IN THE NEXT MORNING THAT THERE WAS A LIFETIME WARRANTY ON THE MOTOR. START THE CAR AND DRIVE 2 MILES, THE CHECK ENGINE LIKE STARTED BLINKING, OIL PRESSURE LIGHT CAME ON, CAR DIED AND NEVER HAS STARTED BACK. ASKED THE KIA DEALER IF THEY WERE ABLE TO PROVIDE ME WITH A LOANER CAR AND WAS TOLD NO. FIRST I WAS OUT A $300 TOWING BILL BECAUSE THEY NEVER EVER CHECKED OUT THE ENGINE RECALL, AND NOW I AM OUT ANOTHER $300 ON A RENTAL.
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