NHTSA Complaint #11315668 — 2006 KIA SEDONA

WHILE ATTEMPTING TO ENTER TRAFFIC FROM OUR DRIVEWAY UPON ACCELERATION THE STEERING WHEEL SHOOK AND A LOUD "THUD" WAS HEARD WITHIN THE VEHICLE. MY WIFE WHO WAS DRIVING ATTEMPTED TO BACK THE VEHICLE INTO OUR DRIVEWAY BUT WAS UNABLE AS THE VEHICLE WAS UNRESPONSIVE. WHEN I GOT TO THE VEHICLE AND INSPECTED IT, I NOTICED THAT THE PASSENGER TIRE WAS TIPPED OUTWARD, SO I INSPECTED THE VEHICLE AND NOTICED THAT THE LOWER CONTROL ARM HAD SNAPPED AND WENT THROUGH THE TRANSAXLE RENDERING THE VEHICLE INOPERABLE. WHEN LOOKING AT OUR VEHICLE PAPERWORK WE REALIZED THAT THIS PARTICULAR PART WAS REPLACED DUE TO A RECALL IN 2016. WE CONTACTED THE DEALER WHO INFORMED US THAT WE WOULD NEED TO TAKE UP THE COMPLAINT WITH KIA DIRECTLY. WE DID SO AND WERE INFORMED THAT THERE WERE NO ACTIVE RECALLS ON THIS REPLACEMENT PART AND THAT THEY ONLY WARRANTIED THESE REPLACEMENTS FOR 12 MONTHS. WE WANTED TO ALERT YOU TO THIS ISSUE AS I FEEL THAT THIS KIND OF DAMAGE SHOULD NOT OCCUR TO A 3-YEAR-OLD REPLACEMENT PART ON A VEHICLE THAT ONLY GETS DRIVEN TO TAKE THE KIDS TO AND FROM SCHOOL DAILY.