NHTSA Complaint #11315637 — 2015 TOYOTA 4RUNNER

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11315637
Vehicle 2015 TOYOTA 4RUNNER
Component AIR BAGS
Date of Incident
Date Filed
Mileage 48,000 miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State NY

Consumer Description

TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER SR5. THE CONTACT STATED WHILE DRIVING 30 MPH, WHEN ANOTHER VEHICLE FAILED TO STOP ON A RED TRAFFIC LIGHT, CAUSING THE CONTACT TO IMPACT THE VEHICLE. AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK, SHOULD AND BACK INJURIES. THE CONTACT DID SEEK MEDICAL ATTENTION AS WELL AS WAS SOUGHT PHYSICAL AND CHIROPRACTIC THERAPY. THE CONTACT STATED THE OTHER VEHICLE WAS TOTALED BUT WAS UNAWARE IF ANYONE WAS INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION SHOP TO HAVE REPAIRS COMPLETED. THE CONTACT CALLED LOCAL DEALER NORTHTOWN TOYOTA (1135 MILLERSPORT HWY, AMHERST, NY 14226) WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED AS OF YET. THE CONTACT RECEIVED NOTIFICATION OF AN UNKNOWN NHTSA CAMPAIGN NUMBER 4 MONTHS AFTER THE ACCIDENT. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 48,000.

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