NHTSA Complaint #11315384 — 2009 JEEP WRANGLER

MANUFACTURER JEEP AND MY LOCAL DEALERSHIP ARE AWARE OF THE SAFETY RECALL ON MY VEHICLE. I HAVE BEEN TRYING GET THE ISSUE TAKEN CARE OF FOR OVER 6 MONTHS NOW, AND JEEP AND THE LOCAL DEALERSHIP (ANCHORAGE CHRYSLER CENTER) REFUSE TO FIX THE SAFETY ISSUE. I BROUGHT IN MY JEEP TO THE LOCAL DEALERSHIP FOR A SCHEDULED RECALL FIX. THEY SAID THEY COULDN'T FIX IT AT THAT TIME BECAUSE THEY NEEDED TO ORDER A PART THEY WEREN'T AWARE THE RECALL REQUIRED. THEY INFORMED ME THE PART WOULD ARRIVE IN ABOUT 4 DAYS AND THEY CONTACT ME. THAT WAS OVER TWO MONTHS AGO. THEY HAVEN'T CONTACTED ME AND ON THE RARE INSTANCES I GET A HOLD OF THEM THEY JUST SAY THEY NEED TO ORDER THE PART EVERY TIME. SO THEY HAVE NEVER ORDERED THE PART AND CLEARLY HAVE NO INTENTION OF DOING SO. I HAVE BEEN DRIVING AN UNSAFE VEHICLE FOR OVER A YEAR NOW BECAUSE OF JEEP AND IT'S DEALERSHIPS UNWILLINGNESS TO FULFILL THEIR LEGAL OBLIGATIONS.