NHTSA Complaint #11312266 — 2015 CHEVROLET TAHOE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11312266
Vehicle 2015 CHEVROLET TAHOE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 96,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I 2019 AROUND MARCH TO MAY I TOOK MY CAR TO THE CHEVROLET PLACE IN CLAXTON, GA DUE TO MY BRAKES NOT WORKING PROPERLY AND SHOWING "BRAKE ASSIST" MESSAGE. THEY HAD MY CAR IN THEIR SHOP FIVE TIMES FOR THIS MATTER. FIRST THREE TIMES THEY COULDN'T FIND ANYTHING, FOURTH TIME THEY REPLACED THE WRONG PART AND COST ME ALMOST $500. FIFTH TIME THEY REPLACED IN UNDER THE RECALL THAT WAS OUT THEN. NOW, FEB 2020 MY CAR HAS BRAKE ISSUES AGAIN. THIS TIME MY CAR IS SHOWING "STABILITRAK" AND "BRAKE ASSIST". THEY ARE WANTING TO REPAIR A HUB, A MODULE AND STRUTS AND SAYING THAT THIS IS ALSO DUE TO A "SIDE DETECTION SYSTEM". MY STRUTS WERE RELATED LAST YEAR BEFORE THE PREVIOUS BRAKE REPAIR. I HAVE DONE MY RESEARCH ONLINE AND SEEN THAT MANY VEHICLES FROM MANY YEAR MAKES HAVE HAD THESE ISSUES WITH THEIR VEHICLE AND GM IS AVOIDING THE ISSUE. I HAVE TWO SMALL CHILDREN THAT RIDE IN THIS CAR AND ONE WAS IN THE CAR WITH ME WHEN MY BRAKES DIDN'T WORK PROPERLY THIS PAST ISSUE. MY CAR WAS NOW BEEN IN THE SHOP FOR BRAKE ISSUES 6 TIMES AND THIS SIDE DETECTION ISSUE I THINK NEEDS TONE LOOKED INTO FURTHER BEING SO MANY CUSTOMERS ARE HAVING ISSUES WITH THIS.

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