NHTSA Complaint #11312159 — 2009 FORD MUSTANG ELECTRICAL SYSTEM

Complaint Details

ODI Number	11312159
Vehicle	2009 FORD MUSTANG
Component	ELECTRICAL SYSTEM
Date of Incident	February 26, 2020
Date Filed	February 28, 2020
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHEN IT RAINS, WATER IS LEAKING UNDER THE WINDSHIELD INTO THE DUCT WORK AND ONTO THE PASSENGER SIDE FLOOR. HEAVY RAINS HAVE CAUSED AS MUCH AS 5 INCHES OF WATER TO LAY ON PASSENGER FLOOR. THIS PROBLEM HAS CAUSED THE SMART JUNCTION BOX TO MALFUNCTION AND CAR IS NOT DRIVABLE. I NOW HAVE TO PURCHASE A NEW BOX AND HAVE IT PROGRAMMED, WHICH IS VERY EXPENSIVE. I HAVE READ ARTICLES ABOUT THIS HAPPENING TO OTHER 2009 MUSTANGS. FORD HAS NO RECALL ON THIS ISSUE. NOT ONLY IS IT EXPENSIVE TO FIX, IT ALSO IS A SAFETY CONCERN BECAUSE IT CAN CAUSE AN ELECTRICAL FIRE TO IGNITE WITHIN THE CAR. THIS ISSUE HAPPENS WHEN THE CAR IS IN MOTION AND STATIONARY.

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Other ELECTRICAL SYSTEM Complaints

#10821684 — January 22, 2016 — TAKATA RECALL MY 2009 MUSTANG HAS A DEFECTIVE PASSENGER SEAT OCCUPANCY SENSOR. WHEN NO ONE IS SEATED THE AIRBAG FLAS...

#10767593 — September 23, 2015 — THE COMPLAINT FILED BY PHONE ON 9/15/21 ID #10763956 INCLUDED IMPORTANT FACTS THAT ARE NOT SHOWING ON YOUR WEB PAGE. ...

#10763956 — September 15, 2015 — TL* THE CONTACT OWNS A 2009 FORD MUSTANG. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED WATER DRIPPING FROM THE F...

#10531803 — July 25, 2013 — I HAVE EXPERIENCED PROBLEMS WITH SENSOR FAULTS PRIOR TO THE FIRST INCIDENT. AROUND MAY 22 I STARTED EXPERIENCING WATE...

#10383998 — February 22, 2011 — THE CHECK ENGINE LIGHT. MY VEHICLE (WHICH I PURCHASED NEW IN JUNE 2010) HAS BEEN TO THE FORD DEALER SEVEN TIME IN AN ...

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