NHTSA Complaint #11312149 — 2008 NISSAN ROGUE

TL* THE CONTACT OWNS A 2008 NISSAN ROGUE SL. THE CONTACT STATED THAT THE PASSENGER AIR BAG OCCUPANT SENSOR FAILED INTERMITTENTLY WHILE THE PASSENGER SEAT WAS OCCUPIED. OVER TIME, THE SENSOR COMPLETELY FAILED AND THE AIR BAG WARNING LIGHT FLASHED ON THE INSTRUMENT PANEL. THIS OCCURED IN JULY OF 2019 AT MILEAGE 175213. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT DID NOT KNOW OF A RECALL ON AIRBAGS ON HER YEAR AND MAKE OF VEHICLE UNTIL FEBRUARY 2020. A DEALER WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 08V521000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE MFG SAID THAT THE VIN WAS NOT INCLUDED. EVEN THOUGH THE CAR WAS EXPERIENCING THE SAME SYMPTOMS THAT THE OTHER 2008 ROGUES THAT WERE RECALLED DID, THE MFG REFUSED TO INCLUDE THE CONTACT'S VEHICLE IN THE RECALL. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE CONTACT RESEARCHED THE COST TO FIX THE FAILURE AND IT WOULD BE OVER $2000. THE MFG TOLD THE CONTACT THAT DUE TO THE CURRENT MILEAGE OF THE VEHICLE, 190218 AS OF FEB 2020, THEY COULD NOT OFFER ANY ASSISTANCE. CONTACT WAS TOLD THE CAR WAS TOO OLD AND HAD TOO MANY MILES FOR THEM TO GIVE ANY ASSISTANCE.*DT*JB