NHTSA Complaint #11312145 — 2015 GMC YUKON XL

GMC RECENTLY ADVISED US THAT THE TAILGATE LIGHTS HAVE HAD PROBLEMS WHERE THEY "INTERMITTENTLY" DO NOT ILLUMINATE. WE HAVE HAD THIS ISSUE FOR QUITE SOMETIME WHERE DRIVERS CANNOT SEE OUR TAILGATE LIGHTS WHEN THE PROBLEM OCCURS. BECAUSE IT HAS BEEN INTERMITTENT, IT HAS BEEN VERY HARD FOR THE SHOP TO DIAGNOSE AS WHEN THEY GET IT AND IT IS ON, THEY CAN'T FIGURE OUT WHAT IS WRONG WITH IT. SINCE WE RECEIVED THE LETTER FROM GMC, WE HAVE BEEN INTO THE DEALERSHIP TO GET IT RESOLVED, BUT THEY WILL NOT DO IT BECAUSE OUR MILES ARE OVER. I HAVE TOLD THEM THAT THEY KNOW ITS AN ISSUE AND THAT IT IS INTERMITTENT AND WHEN PEOPLE TAKE IT INTO THE SHOP TO GET IT DIAGNOSE, ITS A HIT AND MISS. I HAVE NOW SEEN OVER A DOZEN OTHER GMC'S ON THE ROAD WITH THE SAME ISSUE. LAST WEEK, WHILE TRAVELING WITH KIDS TO A SOCCER TOURNAMENT, BOTH WEREN'T WORKING AT NIGHT AND WE WERE PULLED OVER. I FORTUNATELY HAD THE LETTER IN THE CAR AND SHOWED IT TO HIM. HE GAVE ME A WARNING AND ADVISED THAT IT IS VERY DIFFICULT FOR CARS TO SEE AT NIGHT WHEN THERE ARE NO TAILGATES ON AND THAT GMC HAD BETTER GET THIS RESOLVED. I HAVE MADE TWO REQUESTS WITH GMC AND THEY HAVE DENIED THE REQUEST. I EVEN TOLD THEM THAT I WOULD COST SHARE IF WE MEET IN THE MIDDLE AND THEY WOULD NOT. THEY KNOW THIS IS AN ISSUE, YET THEY AREN'T WILLING TO EXTEND THE WARRANTY OR MAKE IT A RECALL. THIS IS VERY DANGEROUS AND COULD CAUSE A LOT OF ACCIDENTS WITH GMC MODELS NATIONWIDE. I HOPE THAT THIS IS BROUGHT TO SOMEONE'S ATTENTION AND THAT GMC IS ENCOURAGED TO GET THIS RESOLVED WITH 2015 YUKON XL SUVS AND THAT WE AND MANY OTHERS ARE ABLE TO GET THEIR TAILGATES REPLACED.