NHTSA Complaint #11312097 — 2016 TOYOTA SIENNA

WHILE BUCKLING UP ON 6 DEC 2019, THE SEAT ATTACHMENT TO THE B-PILLAR COMPLETELY, WITHOUT RESISTANCE, DETACHED. THE BOLT THAT SECURED THE BELT WAS ON THE FLOOR, COMPLETELY PRISTINE IN APPEARANCE, UNDAMAGED, WITHOUT ANY EVIDENCE OF THREAD-LOCKER APPLICATION AT THE FACTORY. THE CAR HAD BEEN IN NO ACCIDENTS AND WAS IN EXCELLENT SHAPE, WITHOUT A TRACE OF BODY RUST OR DETERIORATION. DEALER REPLACED THE BOLT AND CHECKED THE OTHER BELT ANCHORING BOLTS AND SAID THEY WERE OKL. HAD TO RETURN TO THE DEALER IN TWO DAYS SINCE THEIR REPAIR HAD LEFT THE SEAT BELT TWISTED. THEY UNBOLTED, THEN RE-BOLTED THE BELT ANCHOR IN THE UN-TWISTED, CORRECT POSITION. NO HARM OCCURRED SINCE I PUT ON MY BELT BEFORE STARTING THE CAR; REALIZING THE DEFECT IMMEDIATELY, I GOT TO WORK BY OTHER MEANS THAT DAY. THE VEHICLE WAS STATIONARY, IN MY GARAGE AT THE TIME OF THE DEFECT DISCOVERY.