NHTSA Complaint #11311914 — 2018 BMW X6

WE RECEIVED A RECALL LETTER. THERE WAS APPARENTLY NO FIX AVAILABLE YET, RENDERING THE VEHICLE UNSAFE TO TRANSPORT A CHILD. I WAS ADVISED BY A BMW DEALERSHIP THEY COULD GET THE PARTS. HAVE BEEN WAITING ALMOST A WEEK WITH NO REMEDY AND WAS TOLD TODAY THAT THEY WERE STILL TRYING. CALLED BMW CORPORATE AND THEY SAID THE PARTS WERE IN GERMAN AND IT WAS UP TO THE LOCAL DEALERSHIP TO LOCATE. THEY WERE UNABLE TO HELP. MY CAR IS UNUSABLE TO TRANSPORT MY GRANDSON AND NO REMEDY IS IN SIGHT. BMW IS TAKING A "SO WHAT" ATTITUDE! THIS IS AN UNACCEPTABLE SAFETY SITUATION. THIS IS THE INFORMATION ABOUT THE RECALL: NHTSA RECALL NUMBER19V823 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY ISOFIX CHILD SEAT ANCHORS: WHEN ATTACHING AN ISOFIX-TYPE CHILD SEAT (RIGID-STYLE CONNECTORS) TO THE VEHICLE'S REAR SEAT LOWER ANCHOR BARS, THEN OVER THE LIFETIME OF THE VEHICLE, THE BAR(S) COULD BECOME DAMAGED. SAFETY RISK IF THE LOWER ANCHOR BAR(S) BECAME DAMAGED, THIS COULD INCREASE THE RISK OF INJURY TO A CHILD IN AN ISOFIX-TYPE CHILD SEAT DURING A CRASH. REMEDY A REINFORCING BRACKET WILL BE WELDED TO THE LOWER ANCHOR BARS AND THE VEHICLE BODY FOR FREE AND TAKE SEVERAL HOURS.