NHTSA Complaint #11311878 — 2012 HONDA ODYSSEY

PURCHASED 2012 HONDA ODYSSEY WITH 49K MILES, LOOKED LIKE NEW INSIDE AND OUT, DEALERSHIP PREPPED VEHICLE, INCLUDING NEW TIRES, A FEW MINOR REPAIRS WERE NEEDED, REQUESTED EVERYTHING BE GONE OVER, VEHICLE SAFETY WAS A PRIORITY. I GAVE THEM AN ADDITIONAL MONTH TO ORDER PARTS AND TO TAKE THEIR TIME TO MAKE SURE ALL WAS COMPLETED PROPERLY. DISCOVERED THE NEW ALL SEASON TIRES WERE REALLY DEDICATED MICHELIN WINTER TIRES AS I AM DRIVING ALL SUMMER, HIGHWAY INTERSTATE. THEY DIDN'T REPLACE THE CORRODED, LEAKING TPMS SENOR/VALVE STEMS, THEY LEFT THE ORIGINAL ONES IN. WHILE ON AN OUT OF STATE TRIP, THE PRESSURE WARNING LIGHT CAME ON. ALSO DISCOVERED THE(2) SAFETY LATCH RECALLS FROM HONDA WERE STILL OPEN AS I AM DRIVING MY KIDS AND OTHER STUDENTS IN OUR VAN. THE DEALERSHIP SALESMAN ENSURED ME ALL WOULD BE TAKEN CARE OF AS HE HAD CHILDREN HIMSELF. HE WAS SENDING THE VEHICLE TO A HONDA DEALERSHIP FOR THE KEY CYLINDER REPLACEMENT. TURNS OUT THE VEHICLE HAD 3 OPEN RECALLS. NON REPAIRED AND THEY ASSURED ME THEY HAD BEEN FIXED. THEY MARKETED THE VAN AS A LOCAL TRADE IN, LATER TO FIND OUT THE DEALERSHIP PURCHASED THE VAN AT AN OUT OF STATE AUCTION. I HAD TO PUT NEW ALL SEASON TIRES ON AND REPLACED THE LEAKING TPMS UNITS, THEY REFUSED TO ACKNOWLEDGE THE ISSUES AS I HAD REPAIRS COMPLETED AT A HONDA DEALERSHIP AND SUBARU REIMBURSED ME FOR THE SMALL REPAIRS, BUT REFUSED TO ACKNOWLEDGE THE TIRES OR TPMS UNITS, DISMISSING ADDITIONAL QUESTIONS. THERE IS NO LOVE OR SAFETY AT THIS SUBARU DEALERSHIP . ALL DOCUMENTATION HAS BEEN FILED WITH THE OHIO ATTORNEY GENERAL COMPLAINT. A BIG QUESTION IS ABOUT THE VEHICLES HISTORY FROM AN AUCTION AND WHAT ELSE HAS BEEN COVERED UP AND NOT DISCLOSED.