NHTSA Complaint #11311732 — 2014 HONDA ODYSSEY

(2014 HONDA ODYSSEY EX-L). ON FRI, 02-21-2020, 3:47PM, I WAS SLOWING TO STOP AT INTERSECTION. BEFORE COMING TO COMPLETE STOP, ENGINE BEGAN TO SHUDDER, BUT DID NOT COMPLETELY STALL/STOP, AND THE MIL INDICATOR ILLUMINATED. ENGINE CONTINUED TO SHUDDER WHILE IDLING AT COMPLETE STOP. I GENTLY APPLIED ACCELERATION TO 10-MPH. ENGINE CONTINUED TO SHUDDER AS I CONTINUED AND STOPPED AT ANOTHER TRAFFIC LIGHT. AGAIN I GENTLY APPLIED ACCELERATION. THE ENGINE CONTINUED TO SHUDDER UNTIL I FOUND A SAFE PLACE TO PARK AND SWITCHED IT OFF. THE ENGINE SHUDDERED AT A CONSISTENT LEVEL FOR A TOTAL OF ABOUT 8-MINUTES. I CALLED MY LOCAL HONDA SERVICE DEPT TO ASK ABOUT POSSIBLE CAUSES AND IF THE VEHICLE WAS SAFE TO DRIVE. THE SERVICE REP ASKED ME ABOUT A PREVIOUS REPAIR NOTED ON HIS COMPUTER FOR AN ISSUE THE VAN HAD REGARDING THE REPLACEMENT OF AN OIL SENSOR IN OCTOBER 2019, AND IF IT WAS RELATED. I TOLD HIM I DIDN'T KNOW. SINCE HE COULDN'T IDENTIFY THE PROBLEM, HE ADVISED ME NOT TO START THE ENGINE AND DRIVE BECAUSE IT COULD POSSIBLY CAUSE MORE DAMAGE, AND THE VEHICLE WAS NOT SAFE TO DRIVE. THEN I CALLED ROADSIDE ASSISTANCE AND MY VAN WAS TAKEN TO MY HONDA SERVICE DEPT. ON THE FOLLOWING MONDAY, A SERVICE REP CALLED ME WITH THE DIAGNOSIS CODE P0303, WHICH HE SAID INDICATES THAT A MISFIRE WAS DETECTED IN THE #3 CYLINDER. THE REP SAID THAT THIS ISSUE ALLOWED OIL TO PASS BY THE MULTIPLE OIL RINGS ON THE PISTON INTO THE CHAMBER AND FOULED THE SPARK PLUG. HE TOLD ME THAT THIS ISSUE WAS NOT COVERED BY THE WARRANTY. THE SERVICE REP QUOTED $4,420.00 TO REPAIR OBDII CODE P0303. I ASKED HIM IF THE MALFUNCTION COULD HAVE BEEN PREVENTED. THE SERVICE REP SAID THAT THIS PROBLEM IS NOT A RESULT OF ANY DRIVER ACTION OR LACK OF MAINTENANCE. HE SAID THAT HONDA IS AWARE OF THIS PROBLEM AND I SHOULD CALL AMERICAN HONDA AUTOMOBILES (800-999-1009).