NHTSA Complaint #11311660 β 2016 GMC YUKON
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11311660 |
| Vehicle | 2016 GMC YUKON |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 50,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I PURCHASED MY TRUCK FROM GILROY CHEVROLET IN SEPTEMBER 2019. THE WEEK WE BOUGHT IT MY HUSBAND HAD TO CHANGE THE BREAKS AS THEY NEEDED TO BE CHANGED. SHORTLY AFTER WITHIN A WEEK FROM THAT WE STARTED HEARING A POPPING SOUND FROM THE LEFT FRONT PART OF THE TRUCK. SOMEWHERE NEAR THE AXEL OR TIRE BARING. I CONTACTED THE DEALER AND STATED THEY HAD SOLD ME A CAR WITH NO BREAKS AND WITH THIS MYSTERIOUS NOISE. THEY DIAGNOSED THE CAR, CHARGED ME AND DIDN'T FIX THE PROBLEM I DIDN'T EVEN GET REIMBURSED OR AN APOLOGY FOR BEING SOLD A CAR THAT HAD NO BREAKS. I HAVE TAKEN MY CAR TO A NEW DEALER FOR FURTHER DIAGNOSIS. WHERE THEY ARE ASKING ME TO PAY FOR A DIAGNOSTIC FEE AND DEDUCTIBLE I FEEL THE ORIGINAL DEALER WHO SOLD ME THIS DEFECTIVE CAR SHOULD HAVE TO PAY SINCE I HAVE PAID THESE DUE ONCE ALREADY. ANY TIME THE STEERING WHEEL IS TURNED ALL THE WAY YOU FEEL AND HEAR THE POPPING NOISE.
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