NHTSA Complaint #11311632 — 2013 NISSAN MAXIMA EXTERIOR LIGHTING

Complaint Details

ODI Number	11311632
Vehicle	2013 NISSAN MAXIMA
Component	EXTERIOR LIGHTING
Date of Incident	February 4, 2020
Date Filed	February 26, 2020
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

THE LOW BEAM HEAD LIGHTS DO NOT REFLECT HARDLY ANY LIGHT ON THE ROAD AT NIGHT. IT IS DANGEROUS AS YOU CAN NOT SEE THE ROAD AT NIGHT. MY FOG LIGHTS GIVE OFF MORE LIGHT THEN MY LOW BEAMS. I HAVE REPLACED THE LIGHTS AND IT MAKES NO DIFFERNCE. I HAVE TRIED 4 DIFFERENT LOW BEAM LIGHTS AND IT MAKES NO DIFFERENCE IN THE LIGHT OUTPUT. THIS SHOULD BE A RECALL BY NISSAN, THERE ARE MANY OTHER COMPLAINTS ONLINE REGARDING THIS SAME ISSUE! IT'S VERY DISAPPOINTING THAT THE DEALER SHIP WANTS 1000 DOLLARS TO CHANGE THE WHOLE LIGHT ASSEMBLY. NO OTHER CAR NEEDS THIS DONE, YOU CHANGE A LIGHT BULB. WHY DO I NEED TO REPLACE THE HEADLIGHT ASSEMBLY BECAUSE I DRIVE A NISSAN MAXIMA? THE DEALERSHIP SAYS IT'S A KNOWN ISSUE THAT THE REFLECTOR LENS IN THE LOW BEAMS DECAY. THAT'S A MANUFACTURER DEFECT.

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#11397891 — February 25, 2021 — THE DIM LIGHTS APPEAR NOT TO BE ON WHEN DRIVING AT NIGHT OR EARLY MORNING. I HAVE TO DRIVE WITH MY BRIGHT LIGHTS ON....

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#11254981 — September 12, 2019 — THE DIM HEADLIGHT SETTING IS SO DIM THAT CAR CAN NOT BE SAFELY OPERATED AFTER DARK WITHOUT TURNING ON THE BRIGHT LIGH...

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