NHTSA Complaint #11311001 — 2020 HYUNDAI SONATA

I WAS DRIVING LONG-DISTANCE ON A HIGHWAY AT APPROX 55-60 MPH. THE WHOLE TRIP THROUGH THE ARIZONA DESERT WAS MARKED BY PERIODIC RAIN, AT TIMES VERY HEAVY. IN THE VERY HEAVY BURSTS OF RAIN, THE WINDSHIELD WIPERS DID A TERRIBLE JOB. I HAVE NEVER BEEN SHOCKED BY POORLY PERFORMING WINDSHIELD WIPERS. MY COMPANION EVEN COMMENTED ON HOW UNSAFE IT IS. THE PROBLEM MAY BE TWO-FOLD: (1) IT SEEMS LIKE THE WIPERS NEEDED ONE MORE SPEED SETTINGS, A FASTER ONE. (2) THE FACTORY BLADES MAY NOT BE EFFECTIVE. THIS IS A 2 MONTH OLD CAR. IT ALSO SEEMED TO BE A PROBLEM ANYTIME I HAD TO TURN THE WIPERS ON THEIR HIGHEST SETTING EVEN LATER ON URBAN FREEWAYS - I NEEDED A HIGHER ONE. I PLAN TO REPLACE THE BLADES AND HOPE THAT HELPS. I'VE NEVER BEEN DRIVING AND FEARED I WAS IN DANGER BECAUSE OF THE WIPERS. I DON'T HAVE ANY DOCUMENTATION. NOTHING IS VISIBLY BROKEN.