NHTSA Complaint #11310734 — 2019 HONDA CR-V

STRONG GASOLINE FUMES WERE NOTED IN THE VEHICLE INTERIOR AT ABOUT 2,000 MILES. THE ISSUE SEEMED TO PRESENT ITSELF WHEN RESTARTING AFTER RELATIVELY SHORT TRIPS. ISSUE WAS REPORTED TO A LOCAL DEALERSHIP AT APPROXIMATELY 3,000 MILES. I WAS TOLD THAT THIS HAD BEEN AN ISSUE WITH 2017/2018 MODELS, THAT THE ISSUE HAD BEEN RESOLVED AND DID NOT APPLY TO 2019 MODELS. THIS WAS CONTRARY TO WHAT I WAS EXPERIENCING, SO I RESEARCHED AND DETERMINED THAT THIS DOES IN FACT APPEAR TO BE AN ISSUE WITH THE 2019 MODEL. WHEN PULLING THE DIPSTICK TO CHECK THE OIL, IT SMELLED AS IF I HAD DIPPED THE STICK IN A CAN OF GASOLINE, NOT OIL. I REPORTED THE ISSUE TO A SECOND DEALERSHIP, THE DEALERSHIP FROM WHICH THE VEHICLE WAS PURCHASED. THE INDIVIDUAL CHECKING THE CAR IN, AGREED THAT UPON STARTING THE CAR FOR THE TEST DRIVE, THE CABIN SMELLED STRONGLY OF GASOLINE AND THAT THEY WOULD CHECK IT OUT. AFTER THE VEHICLE WAS CHECKED-OUT BY A MECHANIC, THEY SAID THAT IT WAS READY TO PICK UP AND THAT NOTHING WAS FOUND. I INQUIRED AS TO GASOLINE SMELL NOTED UPON CHECK-IN. THEY INDICATED THAT THE COMMENT MADE COULD NOT BE CONSIDERED AS THE PERSON CHECKING THE VEHICLE IN AND GOING FOR A TEST DRIVE WAS NOT A LICENSED MECHANIC. I WAS TOLD THAT I NEEDED TO TAKE THE MATTER UP WITH HONDA AMERICA AS THERE WAS NOTHING THEY COULD DO. IT WAS SUGGESTED THAT IF THE ISSUE IS ASSOCIATED WITH ENGINE DESIGN, THERE WAS NOTHING THEY COULD DO, THAT I WOULD NEED TO APPEAL TO HONDA AMERICA TO HAVE AN ENGINEER CHECK MY CAR OUT, THAT IF THEY WERE TO CALL, HONDA WOULD NOT SEND AN ENGINEER. IN THE MEANTIME, I HAVE A $30,000, PURCHASED VEHICLE THAT I AM NOT ABLE TO GIVE BACK TO HONDA AT THE END OF A SHORT LEASE. I AM ALSO BEING EXPOSED TO GASOLINE FUMES ON A REGULAR BASIS. I WAS KNOWINGLY SOLD A DEFECTIVE VEHICLE WITH AN ENGINE THAT WILL NOT LAST FOR THE 10+ YEARS THAT I PLANNED TO DRIVE IT IN RETIREMENT.